Apple issues free service program for defective iPhone X and MacBook Pro


A number of iPhone X and 13-inch MacBook Pro (non Touch Bar) models have been found to have defective display module components and solid-state drives (SSD) respectively.

The Cupertino-based company’s flagship iPhone last year, the iPhone X features an AMOLED all-screen display stretching impressively close to the device’s edges (save for the notch). The non Touch Bar MacBook Pro is second only to the MacBook Pro with Touch Bar in the company’s MacBook line-up both launched last year.

For the iPhone X, symptoms of the touch issues include unresponsiveness and phantom touch input. Details regarding the MacBook Pro’s SSD issues are less specific, but Apple states that the issues could lead to drive failure and data loss.

Every iPhone X is eligible for the program while eligibility for the MacBook Pro models can be verified on Apple’s website here. Apple recommends backing up your MacBook Pro’s data prior to bringing it to an Apple authorized service provider because it will be reformatted as part of the service process.

Source Apple 1, 2

Jude De Leon
Ever since he's built his dream rig during his early high school years, Migs has always been a keen PC enthusiast. He's been the go-to guy for computer advice for his friends and family ever since.

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