Microsoft‘s latest 1809 update to its Windows 10 OS has been marred by several issues since its release a few days ago, October 2, prompting the Redmond-based company to pull the update.
This decision comes as some users who installed the latest update and were eager to test out the its new features were surprised to find that files in their Documents folder have inexplicably disappeared. One user has even reported that 220 GB of his files were deleted. Unfortunately, rolling back to a previous build did not restore the missing files.
A Windows 10 user on Twitter noted that files in the user directory, but not backed up by OneDrive, will be deleted by the update.
Heads up to anyone updating windows. Apparently, if you have documents saved in your user directory, i.e. users/JohnDoe, and not one drive, the update will delete EVERYTHING in that location. So if your “Documents” or “Pictures” don’t have a one drive symbol, MIGRATE IMMEDIATELY!
— Kevin Quintero (@coolKevinator) October 4, 2018
The 1809 October update has been eagerly anticipated as it brings several new features such as a dark theme for the file explorer, the new Snip and Sketch replacing the old snip tool, a cloud clipboard which syncs copy-pasting across multiple Windows devices, and the Your Phone app which allows users to share data between their PC and Android phone more easily.
The new update would have been great with all of its cool new features, but we will advice against installing it (if you have downloaded the manual installation package) while we wait for an official fix from Microsoft.
As always, backing up your crucial files is the best practice before applying substantial updates to your OS.