Ever since Instagram removed the chronological feed, it has been annoying since then and we terribly miss it. Now, users are experiencing a new issue: losing access to their accounts. Recently, hundreds of users have reported that they have been logged out of their account, their username, photo, and contact details have been changed, and disconnected from their linked social media accounts. And that’s not the worst part of it.
According to a report on Mashable, compromised accounts were then linked to new email accounts ending in .ru, which means it’s from Russia. This issue became viral on Twitter and many Instagram uses have been reaching out to Instagram’s Twitter account for help for days already. But with Instagram’s success on having more than a billion users, cases of hacked accounts aren’t a new matter anymore. It seems like they are not addressing this issue promptly as users’ reports are madly increasing as days pass by.
If you want to avoid falling victim to this hack, there are ways to keep your account secure:
- Instagram says if you received an email from them notifying you of an email address change and you did not request for it, click the “revert this change” in the email and immediately change your password.
- Regularly update your password. Usually, most websites and apps require you to create a strong password: at least 1 uppercase, 1 lowercase, 1 number, 1 symbol, and is at least six characters. Do not include your basic information and make sure it is not similar to the other passwords you have created for your other social media networks. Never give your password to anyone else. Regularly update your other passwords as well to avoid scenarios like this.
- It is advised that you create a new, more secure email address. Some websites and apps have the option to log in via email. Anyone who knows your existing email can probably access your Instagram account as well.
- Revoke all access to third-party apps before changing your password and turn on two-factor authentication for added security. Instagram’s two-factor authentication currently allows its users to secure their account via text and they are working on an additional two-factor functionality. The next time you allow access to any third-party apps, carefully evaluate the level of security first.
- When accessing Instagram on an unknown device (besides your gadgets) or on a public computer, DO NOT check the “Remember Me” box; this will keep your account still logged in even when you have closed the browser.
You can visit Instagram’s Help Center for more tips on how to secure and restore your account, reset your password, and other helpful information to keep your account safe.