Apple recently found itself in hot water for revealing that it intentionally slows down older iPhone models after a couple of years of use. Some clever users basically figured out that their iPhone CPUs became slower over time, and after performing some diagnostics, they were able to actually measure how much their phones slowed down compared with their original states.
In an effort to explain its side of the story, Apple has just shared an open letter to the public titled, “A Message to Our Customers about iPhone Batteries and Performance.” In it, the company says that batteries simply become less capable of performing at maximum capacity and efficiency over time. And since this could result in unexpected device shutdowns, the company just preemptively throttles the CPUs of iPhones. This results in an iPhone that works, for the most part, but is a lot slower in order to preserve older batteries in older models.
There’s no telling whether Apple ever planned on coming forward with this information voluntarily. But now that there’s a huge public backlash over it, the company has been forced to take action. In the same open letter mentioned above, Apple says it will begin offering out-of-warranty iPhone battery replacement for only $29 or about Php 1,440. That’s down from an original price of $79 or almost Php 4,000, which means it’s definitely a great thing.
The company has also promised a new iOS software update, to be released some time in “early 2018.” Whether it comes out in January, February, or March is anyone’s guess. For now, they say they are working on ways to make the user experience even better, including “improving how we manage performance and avoid unexpected shutdowns as batteries age.” With how secretive Apple usually is, this is about as good a response that you can probably expect.